FAQ

Question - Why can't I access the on/off button?

Answer - There is a small little black donut pad wrapped around the on/off button for safe shipping.  Just take that off and you will be good to go!

Question - Why is the temperature always set to 165 degrees?

Answer - There is a sticker covering the temperature gauge, simply peel away and now you will see your ACTUAL temps...don't worry, not everything you are cooking is at 165 :)

Question - How do I change the battery?

Answer - Depending on how you are holding your TempTong, that will determine if you need to turn right to tighten or left to tighten the battery cover.  Please see the video on our YouTube Channel on how to change the battery.

What is your return policy?

If you purchased online, we accept returns within 30 days of purchase.  Proof of purchase required. Feel free to contact us for additional information at Support@TempTong.com

Question - How can I become a dealer for TempTong?

Answer - We'd love to chat with you about this...just head over to the "Contact Us" link on our website and send us a message!